Refund policy
Refund policy
30-day returns
You can return unused parts within 30 days of delivery. To qualify, the part must be uninstalled, in new condition, and in its original packaging with all hardware and paperwork.
How to return
- Email gleb@thegbmotors.com with your order number and the part you’re returning. Please don’t send anything back before we reply with return instructions.
- Ship the part back to the address we send you. You pay for return shipping, and we recommend a tracked service.
- There is no restocking fee.
Refunds
Once the return arrives and we confirm it’s unused, we refund the item price to your original payment method within 5 business days. Original shipping charges are not refunded unless the return is because of our error. Your bank may take a few more days to show the credit.
Final sale items
These can’t be returned unless they arrive damaged or defective:
- Tunes and software licenses, once the license has been issued or activated
- Electrical and electronic parts that have been opened or connected
- Used parts, which are sold as-is
- Apparel, stickers, banners and other merchandise
- Any part that has been installed, modified, painted or used
Damaged, defective or wrong parts
If a part arrives damaged, defective or isn’t what you ordered, email photos to gleb@thegbmotors.comwithin 7 days of delivery. We’ll replace it or refund it and cover all shipping. After 7 days, defects are handled under the manufacturer’s warranty, and we’ll help you file the claim.
Cancellations
You can cancel for a full refund any time before your order ships. Email gleb@thegbmotors.com or call or text 945-954-1142 as soon as possible.