Shipping policy

Shipping policy

GB Motors Store ships from Dallas, Texas, to addresses in the United States.

Processing time

In-stock items ship within 1–2 business days of your order (Monday–Friday, excluding holidays). You’ll get an email with tracking as soon as your order ships.

Parts that ship from the manufacturer

Many parts ship directly from the manufacturer or distributor, usually within 3–7 business days. These may arrive in a separate package with their own tracking number, and processing time depends on the brand. If a part is backordered, we’ll email you with the expected date and you can choose to wait or cancel for a full refund.

Shipping cost

US orders over $250 ship free with Standard shipping. Rates for smaller orders and for Express shipping are shown at checkout.

Local pickup

You can choose free pickup at our shop, 11444 N Stemmons Fwy, Dallas, TX 75229, at checkout. Orders are usually ready within 24 hours, and we’ll let you know when yours is.

Damaged or missing packages

Please check your order when it arrives. If anything is damaged or missing, email photos of the part and packaging to gleb@thegbmotors.com within 7 days of delivery and we’ll replace it or refund it, including shipping. If tracking shows delivered but you don’t have the package, contact us within 7 days and we’ll open a claim with the carrier.

Wrong address

Double-check your shipping address at checkout. If a package is returned to us because of an incorrect address, we can reship it once you cover the new shipping cost.

Questions? Email gleb@thegbmotors.com or call or text 945-954-1142.